Privacy Policy

Effective Date: 25 August 2026

At Deleven Deals, we respect your privacy and are committed to protecting the personal information you provide when you visit or shop through delevendeals.com.

This Privacy Policy explains what information we collect, why we collect it, how we use it, when it may be shared, and the choices available to you.

1. About Us

Brand: Deleven Deals
Website: delevendeals.com
Email: hello@delevendeals.com
Customer Support: support@delevendeals.com
Business/Legal Name: [Enter your registered business name]
Business Address: [Enter your registered business address]

For privacy-related questions, you may contact us at support@delevendeals.com.

2. Information We Collect

When you use our website or place an order, we may collect information such as:

• Name

• Mobile number

• Email address

• Billing and delivery address

• PIN code and city/state

• Order and purchase details

• Information you provide when contacting customer support

• Account login information, where applicable

• Information necessary to process returns, refunds or replacements

We may also automatically collect limited technical information such as your IP address, browser type, device information, pages visited and general website usage information.

3. How We Use Your Information

We may use your information to:

• Process and fulfil your orders

• Arrange delivery of purchased products

• Send order confirmations and shipping updates

• Process payments and refunds

• Provide customer support

• Respond to questions, complaints and requests

• Manage your customer account

• Prevent fraud, misuse and unauthorized transactions

• Improve our website, products and services

• Understand website usage and improve the shopping experience

• Comply with applicable legal and regulatory requirements

We will use personal information only for appropriate purposes connected with operating and improving our services.

4. Payments

Payments made through our website may be processed by third-party payment service providers.

We do not intend to store complete debit-card or credit-card details on our own servers. Payment information may be processed directly by the relevant payment provider according to its own privacy and security practices.

You should review the privacy policy of the payment provider used during checkout.

5. Sharing Information With Service Providers

We may share necessary information with trusted service providers when required to operate our business, including:

• Payment processors

• Shipping and courier partners

• Website and hosting providers

• Website analytics and technical service providers

• Customer-support services

• Accounting, legal or professional service providers where necessary

We share only information reasonably necessary for the relevant purpose.

We do not sell your personal information as a product.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep your shopping cart functioning

• Remember preferences

• Improve website performance

• Understand website traffic and usage

• Improve the shopping experience

• Support security and fraud prevention

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Marketing Communications

If you choose to receive promotional communications from us, we may send information about:

• New products

• Special offers

• Discounts

• Seasonal promotions

• Other Deleven Deals updates

Where consent is required, we will seek appropriate consent.

You may request to stop receiving promotional communications at any time by contacting us or using an available unsubscribe option.

8. WhatsApp, SMS and Email Communications

If you provide your mobile number or email address during an order or enquiry, we may use it to send essential service communications such as order confirmations, delivery updates, payment information, customer-support messages and other transaction-related notifications.

Promotional communications will be sent where permitted and, where required, based on appropriate consent.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, loss or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes and complying with applicable legal, tax and accounting requirements.

When information is no longer reasonably required, we may securely delete or anonymize it, subject to applicable legal requirements.

11. Your Privacy Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

• Request information about personal data we process about you

• Request correction of inaccurate information

• Request deletion of personal information where legally applicable

• Withdraw consent where processing is based on consent

• Request information about how your personal data is being used

• Raise a privacy-related complaint

Requests may be sent to:

support@delevendeals.com

We may need to verify your identity before processing certain requests.

12. Children's Privacy

Our website is intended for general consumers and is not specifically directed at children.

We do not knowingly request personal information from children in circumstances where such collection is prohibited by applicable law.

13. Third-Party Websites

Our website may contain links to third-party websites, payment services, social-media platforms or other external services.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology or applicable laws.

The updated version will be posted on this page with a revised effective date.

15. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Deleven Deals
Email: support@delevendeals.com
Website: delevendeals.com
Business Address: [Enter your registered business address]

We will make reasonable efforts to respond to privacy-related requests and complaints within the timeframe required by applicable law.

Last Updated: 25 August 2026